Police Technology Department

The Police Technology Department is dedicated to ensuring that every officer, campus, and member of our community has reliable, secure, and effective technology resources. Our mission is to provide seamless support, streamline technology operations, and safeguard the digital tools that are essential to modern policing.

What We Do

The Police Technology Department manages and supports a wide range of responsibilities, including:

  • Officer Technology Support – First-line assistance for officers experiencing issues with radios, mobile devices, body-worn cameras, security systems, or other critical tools.

  • Campus Technology Support – Oversight of campus security technology functions including managing access lists for CCTV systems, handling video preservation, and supporting front desk security monitors software, ensuring these resources operate reliably across the district.

  • Radio Communications – Programming, repairs, orders, and inventory management for both police and campus radios, including advanced administration to maintain safe and reliable communications.

  • Digital Forensics & Evidence – Specialized support for evidence collection, processing, and storage, ensuring compliance with CJIS and best practices.

  • Police Technology Policy & Training – Development of standard operating procedures, officer training, and policy creation to ensure best practices in technology use.

  • Innovation & Growth – Researching and implementing new technology solutions to keep our department on the leading edge of safety, efficiency, and accountability.

Why This Matters

As the role of technology in law enforcement grows, so do the responsibilities of the Police Technology Department. By centralizing support, we ensure that every request is accounted for, no issue gets lost in a backlog of emails, and officers and campuses receive consistent, reliable service. Our team is here to make sure that technology never becomes a barrier to our mission—it should always be a tool that empowers us to succeed.

How to Get Help

If you encounter an issue or need assistance, please submit a request through Incident IQ using the Police Technology Department section.

This system allows us to log, track, and prioritize every request, ensuring nothing falls through the cracks. Whether the issue is large or small, logging it helps us recognize patterns and address systemic problems before they escalate.

Our Commitment

The Police Technology Department is more than just a help desk—it is a partner to officers and campuses. We are committed to:

  • Fast, effective responses to urgent issues.

  • Proactive monitoring to prevent problems before they impact operations.

  • Collaboration with officers, campuses, and district leadership to align technology with mission needs.

  • Transparency and accountability in how requests are handled.

Together, we are building a stronger, smarter, and more connected department—where technology works for us, not against us.