It is the policy of this department to police in a proactive manner and, to aggressively investigate suspected violations of law. Officers shall actively enforce state and federal laws in a responsible and professional manner, without regard to race, ethnicity or national origin.
Officers are strictly prohibited from engaging in racial profiling as defined in this policy. This policy shall be applicable to all persons, whether drivers, passengers or pedestrians. Racial profiling is an unacceptable patrol tactic and will not be condoned.
If you believe that you may have been subjected to a type of "Racial Profiling" during a traffic-oriented interaction with officers employed by the Spring Branch I.S.D. Police Department, you may follow the process outlined below:
- Call the Spring Branch ISD Police Department at (713) 984-9805 and ask the Dispatcher to speak to a supervisor. If a supervisor is not readily available, leave your name and phone number and request a supervisor to call you back. When you speak to the responding supervisor, relay your concern or complaint and if you are not satisfied with the supervisor's response, ask that a complaint form be mailed to you.
- Come to the Spring Branch ISD Police Department located at 9009 Ruland. When you arrive, ask to speak to a supervisor. When you meet with the supervisor and explain your concerns, if you are not satisfied with the explanation, ask for a complaint form. You will be supplied with that form at this time. If you arrive after normal office hours and a supervisor is on call, ask the dispatcher to contact one and you can speak to that supervisor over the phone. If this is the case, that supervisor will make arrangements to provide you that complaint form.
- After you have received the complaint form, fill the form out in its entirety. The form does require notarization prior to signature. If you do not have access to a Notary Public, one will be made available to you at the time you return the form.
- The form may be returned by mail if a Notary stamp is affixed to your signature. If you do not have access to a Notary, your form must be brought in to the Police Department and your signature will be notarized here at no charge to you.
- After your complaint form has been received, an inquiry will determine if your complaint can be substantiated. If you make a notation on the complaint form, a response letter will be forwarded to you at the completion of the inquiry.