radios must be collected once you have submitted your work order, bring them  to the front desk/lobby, and wait for the service to arrive.

only submit one radio for each work order ticket

1. Login  the  School Dude.

2. Step 3 Select Problem Type: Two-Way Radio Repair                                  

3. Step 4  Please describe your problem or request.

DO NOT DESCRIBE " Radio dose not work"

Must provide radio Brand, Serial number, Model number and a Brief description of radio problems 

4. Step 4  Please describe your problem or request.

Battery or charger repair, you must provide the battery/charger brand and model number.

only submit one radio for each work order ticket

Ready to submit work order

Kenwood TK-3137 portable radio is discontinued by the manufactory, but will be still available for repair.

For the campus which has large quantity batteries replacement than normal, please allow   3~5 weeks before we arrive at your location for the repair, due to the special order with vendor.

work order will be decline without notify

• Describe the radio problem as " Radio does not work".

• Submit multiple radios in one work order.   

• All Motorola/ Vertex radios must include battery model number.

• Incomplete radio information.

Receive repair service timely 

• Submit the work order immediately when you have a radio that need to be repaired, don't pile them up at the end or beginning of the school year.

• Make sure you have the correct information in the work order.

what is radio interference?

https://www.arrl.org/radio-frequency-interference-rfi

https://en.wikipedia.org/wiki/Electromagnetic_interference

https://www.fcc.gov/consumers/guides/interference-radio-tv-and-telephone-signals

Kenwood radio charging issues

If your kenwood radio has KNB-55L battery and still have any charging relate issue, makes sure including the charger for that radio when you have work order ready for repair.