radios must be collected once you have submitted your work order, bring them  to the front desk/lobby, and wait for the service to arrive.

only submit one radio for each work order ticket

  1. Login  the  School Dude.

  2. Step 3 Select Problem Type: Two-Way Radio Repair                                  

  3. Step 4  Please describe your problem or request.

DO NOT DESCRIBE " Radio dose not work"

Must provide radio Brand, Serial number, Model number and a Brief description of radio problems 

  1. Step 4  Please describe your problem or request.

Battery or charger repair, you must provide the battery/charger brand and model number.

only submit one radio for each work order ticket

Ready to submit work order


 

Kenwood TK-3137 portable radio is discontinued by the manufactory, but will be still available for repair.

Radio type/model

NEW KENWOOD NX-3320K

Radio battery

For the campus which has large quantity batteries replacement than normal, please allow   3~5 weeks before we arrive at your location for the repair, due to the special order with vendor.

Kenwood radio charger (Rear)

work order will be decline without notify

  • Describe the radio problem as " Radio does not work".

  • Submit multiple radios in one work order.   

  • Incomplete radio information.


Receive repair service timely 

  • Submit the work order immediately when you have a radio that need to be repaired, don't pile them up at the end or beginning of the school year.

  • Make sure you have the correct information in the work order.


 

Kenwood radio charger (Front)

Identifying radio information

Identifying Motorola/ Vertex battery (Inside)

Vertex VX-231 (Older model) charger

Motorola/ Vertex radio charger

radios must be collected once you have submitted your work order, bring them  to the front desk/lobby, and wait for the service to arrive.

brand new battery charge immediately or when storing more than 6 months.

see battery care here