Share A Smile

 

Share a Smile Mission

It's as simple as saying "YES."

We, the employees of SBISD, believe a culture of excellence is the foundation of scholastic and personal success, and, thereby extend to students, families, colleagues and community our highest level of service.


SBISD's Customer Service Program

We are here to provide all customers with extraordinary service. We want our customers to know:

  • You are Welcome here!
  • We Listen to you!
  • We are solutions-minded.
  • We appreciate and respect our customers

Our Commitment

 

Feedback: Two ways to let us know how we are doing.

1. Look for the Customer Feedback link on campus and department websites. Or use this link to access a feedback form.

Use this tool to let us know about the service you received by submitting a notice that will be sent to the site leader so great service can be recognized and rewarded.

 

Share A Smile feedback icon on department websites

 

Customer Service Feedback icon on campus websites 

 

2. Submit a question, comment, concern or compliment via Let's Connect, and the message will be routed to an SBISD staff member best suited to reply to you in a timely manner.

Let's Connect connection points

Handouts for Oct. 8, 2021 Customer Service Conference

1. Keynote: First Impressions Matter! 

2. Handout for Pulling Weeds ... Planting Seeds

Customer Service in action