We'll regularly update this information as it becomes available. (Updated 5/21)
We recommend you check to verify hours of operation and tthe safety of road conditions before heading out.
Houston Apartment Association The Houston Apartment Association offers a free renter's line for questions about renter rights, leases, and rental applications. The hotline is available Monday through Friday from 9:00 a.m. to 4:00 p.m. The phone number to call is (713) 595-0300. Los inquilinos de apartamentos pueden ponerse en contacto con la Asociacion de Apartamentos de Houston (Houston Apartment Asscociation o HAA) marcando al número 713-595-0300 para poder hablar con personal los cuales están entrenados a responder preguntas sobre los derechos de inquilinos, contractos de arrendamiento de TAA (la Asociación de Apartamentos de Texas) o para presentar una queja sobre el/los dueño/s de propiedades.
Fair Housing & Tenant/ Landlord Hotline – City of Houston Housing and Community Development Department 832-394-6200 (option 5) Available Monday - Friday 8 a.m. to 5 p.m.
Texas Law Help - Texas RioGrande Legal Aid- Rights to Repairs as a Tenant
FEMA Assistance is Available for Impacted Houstonians
Texans who need help applying for FEMA assistance can meet with Disaster Survivor Assistance crews at multiple locations in Houston beginning today, May 21. These crews can assist anyone affected by the recent severe storms, straight-line winds, tornadoes and flooding to kickstart their recovery. Impacted residents of Harris, Liberty, Montgomery, Polk, San Jacinto, Trinity and Walker counties can visit to get help applying for FEMA assistance, ask questions and learn about available resources. No appointment is needed.
Crews will be available 7 a.m. to 7 p.m. daily at:
- Spring Branch Family Development Center, 8575 Pitner Road, Houston, TX 77080
- Fonde Community Center, 110 Sabine St., Houston, TX 77007
Residents impacted by the storms do not have to meet with FEMA in person to apply for assistance. The fastest way to apply is online at DisasterAssistance.gov. Survivors can also apply by phone at 800-621-3362. Calls are accepted every day from 6 a.m. to 10 p.m. Central Time. Help is available in most languages – if you use a relay service, such as video relay (VRS), captioned telephone or other service, give FEMA the number for that service.
Residents should be prepared to provide the following information when applying with FEMA:
- Social Security number
- Address of the damaged property
- Description of the damage
- Information about insurance coverage
- A current contact telephone number
- An address where you can receive mail
- Bank account and routing numbers for direct deposit of funds
For the latest information, visit fema.gov/disaster/4781. Follow FEMA Region 6 at twitter.com/FEMARegion6 or Facebook at facebook.com/FEMARegion6/
FEMA Assistance
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FEMA will be at the Fonde Community Center (110 Sabine St., 77007) from 7 a.m. - 7 p.m. to assist individuals applying for aid. Please visit https://www.houstonoem.org/pages/recover to learn more about what to do during the recovery process. Remember to take pictures of your storm damage.
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The damage assessment process is critical to being eligible for Independent Assistance from FEMA. Report all damage to your property to the State of Texas using the iSTAT tool- https://damage.tdem.texas.gov Those with insurance should contact their insurance companies before applying for FEMA assistance.
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FEMA will only cover damages beyond the scope of the property owner's insurance plan. If you cannot remove debris and "muck & gut" your property yourself, help is available. Contact the Crisis Cleanup hotline at 832-509-2977.
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Be mindful of scammers who will take advantage of the situation. Report all scams and fraud to the Texas Attorney General.
Cooling Centers
Anyone without air-conditioning can seek relief at any of the following city locations designated as cooling centers. Please note, water and ice are not being distributed at these locations. Those needing transportation to a designated cooling center can contact 3-1-1 to request a free ride.
- Extreme Heat – Tips to Stay Cool
- Harris County and City of Houston Cooling Centers
- Acres Homes Multi-Service Center
- 6719 W. Montgomery Rd. Houston, Texas 77091-3105
- 8 a.m. – 5 p.m.
- Alief Neighborhood Center
- 11903 Bellaire Blvd. Houston, Texas 77072
- 8 a.m. – 5 p.m.
- BakerRipley East Aldine Campus
- 3000 Aldine Mail Route Rd. Houston, Texas 77039
- Monday through Tuesday 10 a.m. to 7 p.m.
- Chapelwood at Fair Haven
- 1330 Gessner, Houston, Texas
- 9 a.m. to 5 p.m.
- Denver Harbor Multi-Service Center
- 6402 Market St. Houston, Texas 77020-6840
- 8 a.m. – 5 p.m.
- Fifth Ward Multi-Service Center
- 4014 Market St. Houston, Texas 77020-4129
- 8 a.m. – 5 p.m.
- Hiram Clarke Multi-Service Center
- 3810 W. Fuqua St. Houston, Texas 77045-6402
- 8 a.m. – 5 p.m.
- Kashmere Multi-Service Center
- 4802 Lockwood Dr. Houston, Texas 77026-2941
- 8 a.m. – 5 p.m.
- Kingwood Community Center
- 4102 Rustic Woods, Kingwood TX 77345
- 10 a.m. to 7 p.m.
- Korean Community Center
- 1809 Hollister St., Houston, TX 77080
- 9 a.m. to 7 p.m.
- Magnolia Multi-Service Center
- 7037 Capitol St. Houston, Texas 77011-4643
- 8 a.m. – 5 p.m.
- Metropolitan Multi-Service Center at W. Gray
- 1475 W Gray St, Houston, TX 77019
- 12:00 p.m. – 8:00 p.m.
- Northeast Multi-Service Center
- 9720 Spaulding St. Houston, Texas 77016-4841
- 8 a.m. – 5 p.m.
- Salvation Army
- 12507 Windfern Rd Houston, TX 77064
- 12 p.m. to 4 p.m.
- Southwest Multi-Service Center
- 6400 High Star Dr. Houston, Texas 77074-5006
- 8 a.m. – 5 p.m.
- Sunnyside Multi-Service Center
- 4410 Reed Rd. Houston, Texas 77051-2718
- 8 a.m. – 5 p.m.
- Third Ward Multi-Service Center
- 3611 Ennis St. Houston, Texas 77004-4407
- 8 a.m. – 5 p.m.
- West End Multi-Service Center
- 170 Heights Blvd. Houston, Texas 77007-3729
- 8 a.m. – 5 p.m.
- Woodlands Community Center
- 212 Parkview St. Houston TX 77009
- 10 a.m. to 7 p.m.
In addition to the Multi-Service centers that are open from 8 a.m. - 5 p.m., the City of Houston is offering more cooling centers for anyone to seek relief from the heat as they recover from the severe weather and extended power outages.
Locations operating from 11:00 am to 7:00 pm:
- Almeda Community Center: 14201 Almeda School Rd, Houston, TX 77047
- Bessie Swindle Community Center: 11800 Scott St, Houston, TX 77047
- Beverly Hills Community Center: 9800 Kingspoint Rd, Houston, TX 77075
- Carverdale Community Center: 9920 Porto Rico Rd, Houston, TX 77041
- Cherryhurst Community Center: 1700 Missouri St, Houston, TX 77006
- Clark Community Center: 9718 Clark Rd, Houston, TX 77076
- Crestmont Community Center: 5200 Selinsky Rd, Houston, TX 77048
- Eastwood Community Center: 5000 Harrisburg Blvd, Houston, TX 77011
- Edgewood Community Center: 5803 Bellfort St, Houston, TX 77033
- Garden Villas Community Center: 6720 S Haywood Dr, Houston, TX 77061
- Godwin Community Center: 5101 Rutherglenn Dr, Houston, TX 77096
- Hackberry Fitness Center: 7777 S Dairy Ashford Rd, Houston, TX 77072
- Highland Community Center: 3316 De Soto St, Houston, TX 77091
- Hobart Taylor Community Center: 8100 Kenton St, Houston, TX 77028
- Independence Heights Community Center: 603 E 35th St, Houston, TX 77022
- Linkwood Community Center: 3699 Norris Dr, Houston, TX 77025
- Meadowcreek Community Center: 5333 Berry Creek Dr, Houston, TX 77017
- Platou Community Center: 11655 Chimney Rock Rd, Houston, TX 77035
- Proctor Plaza Community Center: 803 W Temple St, Houston, TX 77009
- River Oaks Community Center: 3600 Locke Ln, Houston, TX 77027
- Settegast Community Center: 3000 Garrow St, Houston, TX 77003
- Swiney Community Center: 2812 Cline St, Houston, TX 77020
- Windsor Village Community Center: 14441 Croquet Ln, Houston, TX 77085
Locations operating from 12:00 pm to 8:00 pm:
- Alief Community Center: 11903 Bellaire Blvd, Houston, TX 77072
- Denver Harbor Community Center: 6402 Market St, Houston, TX 77020
- Emancipation Community Center: 3018 Emancipation Ave, Houston, TX 77004
- Fonde Community Center: 110 Sabine St, Houston, TX 77007
- Hartman Community Center: 9311 E Avenue P, Houston, TX 77012
- Judson Robinson, Sr. Community Center: 2020 Hermann Dr, Houston, TX 77004
- Kendall Community Center: 609 N Eldridge Pkwy, Houston, TX 77079
- Love Community Center: 1000 W 12th St, Houston, TX 77008
- Marian Community Center: 11101 S Gessner Rd, Houston, TX 77071
- Moody Community Center: 3725 Fulton St, Houston, TX 77009
- Sharpstown Community Center: 6600 Harbor Town Dr, Houston, TX 77036
- Sunnyside Community Center: 3502 Bellfort St, Houston, TX 77051
- Tidwell Community Center: 9720 Spaulding St, Houston, TX 77016
- Townwood Community Center: 3403 Simsbrook Dr, Houston, TX 77045
Solid Waste Management crews will continue storm debris removal this week.
All debris should be sorted into six categories:
- Normal household trash
- Vegetative debris (leaves, logs, plants, branches)
- Construction and demolition debris (materials, drywall, furniture, lumber, plumbing, mattresses)
- Appliances and white goods (air conditioners, refrigerators, dishwashers)
- Electronics (computers, radios, televisions)
- Household hazardous waste (cleaning supplies, batteries, lawn chemicals, paints)
Ice & Water Distribution
The following locations will have water and ice available for distribution:
- Boys & Girls Club Morefield Club
- 5950 Selinsky Rd. Houston, TX 77048
- Latter Day Saints Church
- 4703 Shadowdale Dr. Houston, TX 77041
- Salvation Army
- 12507 Windfern Rd, Houston, TX 77064
- Spring Branch Club
- 8575 Pitner Rd., Houston, TX 77080
County Commissioner Resources
- Precinct 1
- Lincoln Park Community Center, 979 Grenshaw St, Houston, 77088, 10 a.m. to 2 p.m.
- Julia C. Hester House 2020 Solo St, Houston, 77020, 10 a.m. to 2 p.m.
- Precinct 2
- Leonel J. Castillo Community Center,2101 South St, Houston, TX 77009, 10 a.m. to 7 p.m.
- Leon Grayson / Baldree Community Center 13828 Corpus Christi St, Houston, TX 77015,10 a.m. to 7 p.m.
- Precinct 4
- Cooling, Charging, & Distribution Center Bayland Community Center 6400 Bissonnet St., Houston, TX 77074, 10 a.m. to 7 p.m.
- Cooling & Charging Center Tracy Gee Community Center 3599 Westcenter Dr., Houston, TX 77042, 10 a.m. to 7 p.m.
- Drive Up Distribution Centers Radack Community Center 18650 Clay Rd., Houston, TX 77084, 3 p.m. - 5 p.m.
- Weekley Community Center 8440 Greenhouse Rd. Cypress, TX 77433
Additional centers in the county can be found at: www.readyharris.org
Disaster relief, food banks & more
- City of Houston 3-1-1 Help & Info – for reporting water leaks, loss of water services, fallen trees, malfunctioning traffic lights or other concerns
- Disaster Recovery Resources – Ready Harris
- Find Food – for immediate food assistance.
- Hope City Church has set up a drive-through distribution for families impacted by the storm in the Spring Branch area. They are serving hot meals, supplies, and shelf stable food Monday through Wednesday. If you are in need there is two opportunities for you to come through 11am & 4pm. Hope City Church 5300 W. Sam Houston Parkway N, Houston TX 77041.
- Harris County Precinct 4 distribution sites:
- Precinct 4 distribution site location information (English/Spanish)
- Bayland
- 6400 Bissonnet Street, Houston, Texas 77074
- 7 a.m. to 9 p.m.*
- Burnett Bayland
- 6026 Chimney Rock Rd, Houston, Texas 77081
- 10 a.m. to 8 p.m.
- Glazier
- 16600 Pine Forest Lane, Houston, Texas 77084
- 7:30 a.m. to 4 p.m.
- Hockley
- 28515 Old Washington Road, Hockley, Texas 77447
- 7 a.m. to 7 p.m.*
- Peckham
- 5597 Gardenia Lane, Katy, Texas 77493
- 7 a.m. to 7 p.m.
- Radack
- 18650 Clay Road, Houston, Texas 77084
- 7 a.m. to 9 p.m.*
- Tracy Gee
- 3599 Westcenter Drive, Houston, Texas 77042
- 7 a.m. to 9 p.m.*
- Houston Food Bank Disaster Recovery website
- Local Shelter & Seasonal Relief Centers – Texas Division of Emergency Management
- MAM is offering disaster relief services
- Memorial Drive Presbyterian Church is a Red Cross Shelter.
- Moody Community Center
- 3725 Fulton St. Houston, TX 77009
- 2 p.m. to 4 p.m. or while supplies last. Along with food, water, fruit, chips, diapers, ice, and pet food will also be distributed.
- Shelters – Ready Harris
- Shelter Map – Red Cross
- 2-1-1 Texas Human Health and Services
- If you smell gas in your home, please evacuate immediately and report to CenterPoint at 713-659-2111.
- If you are aware of family or neighbors who need power for medical assistance, call 911. Ensure they are registered with the State of Texas Emergency Registry (STEAR) to receive priority help.