Skip to content
Update your skyward family access app

As you get ready for the first day of school, take a few minutes to make sure your Skyward Family Access mobile app is up to date.

The latest mobile app update includes various security changes. You’ll know you need to update the mobile app if you receive an error message that says “Could not find username/password combination” on the Family Access sign-in screen. To resolve, go to the App Store on your phone then run updates. If you’ve never updated the mobile app on your phone you may need to delete then reinstall the mobile app on your phone.

Families using the web-version of Skyward Family Access on a laptop or desktop are not impacted.

We've posted detailed step-by-step instructions on our District website to help you:

  • Update the Skyward app

  • Reset your password (if needed)

  • Get back into your account quickly

Keeping your Skyward account current ensures you'll have access to student information and be ready to connect with your school before classes begin.

Visit our website for instructions and get ready for a great school year!